Symptoms :
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- Error "failed: Unable to create a VSS snapshot of the source volume. Error code 2147754774(0x80042316)"
- Convertor Logs shows following error : "a general system error occurred.Found dangling SSL error"
- Conversion fails at 1%
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- To be able to convert from Physical Machine to Virtual Machine.
- To be able to convert from Virtual Machine to Virtual Machine.
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- Placed the computer in clean boot state, disabled firewall, tried the conversion process again same issue.
- Tried to perform the cold cloning by attaching the virtual machine cd drive to the standalone convertor : Error no network driver found.
- Checked and found that the problem was related to the VSS service.
- Restarted the VSS service : same issue
- Tried to perform backup through Net backup utility : unable to take back up.
- Found following knowledgebase from the Microsoft website to fix the VSS : http://support.microsoft.com/kb/940184
- Installed and ran fixit , and was successfully able to start and complete the conversion process.
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