Tuesday 17 February 2015

Vmotion stucks at In progress status & Unable to connect to the virtual center service + tomcat service utilizing high memory

So In this particular troubleshooting we were facing issues performing VMotion of a VM, In the course of troubleshooting we identified that though the problem was with the database size, the was an underlying issue with the tomcat service which lead to the problem of vmotion.

Symptoms / Troubleshooting Performed :
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    Unable to connect to the Virtual Center / Unable to perform Vmotion
    Tried to truncate the database. Followed following KB : 1003980
    Tried to stop the service for Virtual center : Unable to stop the service.
    Tried to reboot the virtual center server : successfull.
    Unable to start the virtual center service.
    Tried to check the size of the database = 50GB
    Found that the Microsoft SQL has exceeded the maximum limit.
    Followed following Articles : 1007453, 1000125- Got 525 GB of free space.
    Was successfully able to connect the virtual center.

Purpose :
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     Was unable to perform Vmotion.
     Checked the task manager an found that tomat service was utilizing the high memory.

Cause :
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    Tomat service was utilizing the high memory.

 Resolution :
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     Increased the memory of tomcat service from 256MB to 1024 and was successfully able to perform VMotion. 

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